The COVID-19 pandemic shed light on the need for contact centre modernisation to provide seamless customer experiences and to eliminate repetitive tasks. This crisis also revealed the important role of…
Even when the pandemic restrictions fade, the hybrid digital workplace will remain. That means leaders should stop asking how many people can fit on a floor, and rather try to…
In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their offices, and employees were required to work from home. While this initial shift to…
The use of low-code platforms is near a tipping point, with nearly half of enterprises worldwide having deployed it in some fashion.
Read now to find out more.
ServiceNow® Field Service Management is a cloud-based solution that connects field service to other parts of the organization to improve operations efficiency and raise overall customer satisfaction. A more tightly…
As one of the premier cyber security companies, Palo Alto recognized the growing importance of saving time and switching to the demands of today's fast-paced society. Therefore, they recently switched…
A tour of key low-code features and functionality on the Now Platform.
Using the Now Platform for low-code application development. Create new workflows apps fast while governing for scale.
Designed to…
Intelligent technologies power great customer and employee experiences.
Artificial Intelligence (AI) and other intelligent technologies can be used to perform tasks normally requiring human intelligence such as visual perception, speech…
Now is the time to take your digital transformation in a new, more effective direction. At ServiceNow, we make the world of work, work better for people anytime, anywhere, in…
Using digital workflows to blast through barriers, drive loyalty, and accelerate growth.
Organizations have invested more than $3 trillion in digital transformation over the last three years. Too much of…
The biggest business story of the last year was the impact of COVID-19 on the way we work and live. What it showed is that change can happen in an…
Innovation and digital transformation are a matter of growth and survival for today's businesses. Companies must adapt faster than ever to rapid change in market conditions by creating new digital…