Businesses today must keep pace with unprecedented change. Some can react quickly, while others struggle....

Powering end-to-end insights across customer experience, satisfaction, and cost management. Leading companies...

7 Reasons to Expand E-Signature Usage Over the last two years, electronic signature usage has exploded....

Employee experiences are made up of moments that matter from the first interaction as candidates until...

Intelligent technologies power great customer and employee experiences. Artificial Intelligence (AI)...

For the fifth year running, the CIPD has teamed up with Workday to explore the drivers of organisational...

Remote working is now widely recognised as part of the way businesses operate. According to a 2019 report...

In this report, learn about different metrics your organization can use to track its diversity, equity,...

Workforce transformation is a vital issue for all organizations, the need to align people with technologies...

The annual performance review is in need of a technology-based update. In this global research study,...

Today, employees spend around 10–20% of their time on mundane, repetitive tasks that can be easily...

Technology is everywhere, from playrooms to boardrooms. But people individuals are the hands, hearts,...

Your Guide to Improving Workplace Resilience Improving workplace resilience is essential for survival...

Using digital workflows to blast through barriers, drive loyalty, and accelerate growth. Organizations...