Powering end-to-end insights across customer experience, satisfaction, and cost management. Leading companies...

How do your customers expect to interact with you today? What do employees need to connect with each...

7 Reasons to Expand E-Signature Usage Over the last two years, electronic signature usage has exploded....

2020 has been a year without parallel. Extremely testing market conditions, redundancies, furlough schemes...

Employee onboarding is a crucial phase of the hiring process. It should start the moment a role has been...

Despite spending millions each year to hire people, companies around the world are failing to transform...

Workplace Intelligence interviewed 10 leading global companies in this report: Marriott, DHL, Schneider...

Learn how Version 1 preserved its cultural values and provided consistency to employees through a period...

Coaching and mentoring are two developmental programs that, when approached from a perspective of diversity,...

The workplace is in the midst of unprecedented disruption. What is the best way for HR leaders to chart...

Mastering the challenges of an ever-evolving enterprise has always been a fundamental part of the day-to-day...

In March 2020, the COVID-19 pandemic forced companies and organizations around the world to shut their...

For the fifth year running, the CIPD has teamed up with Workday to explore the drivers of organisational...

Accelerating change calls for new ways of thinking and leading in 2021. This planning bundle includes...