In this report the four pillars that are discussed that support Blue Shield's people strategy: ...

Today, most organizations have a customer experience strategy (96%), but recent Avanade research shows...

Digital Transformation is the process by which enterprises adapt to or drive disruptive changes in their...

Learn more about the most common causes of employee turnover, and what you can do to spot them-based...

Come and see how we upgraded our ServiceNow production instance to Paris in 28 hours and learn how Motorola...

Traditional organizations in virtually every sector are in some stage of a digital transformation journey....

Globally, organisations are facing a monumental moment of transition in the world of work, one that is...

Technology has always been a part of achieving business outcomes, driving greater efficiency and optimisation....

The coronavirus pandemic has forced every large company to move knowledge work from their offices to...

When facing disruption, retail organizations that can scale with change hold a sizable advantage. In...

Onboarding is the term used by HR professionals to describe the process of helping a new starter integrate...

In the last decade, customer relationship management (CRM) platform adoption has increased rapidly to...

Workforce analytics is a game-changer for HR, yet only 7% of companies consider themselves advanced in...

The business travel industry appears poised for continuing growth and expansion worldwide, influenced...